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Hospital-Physician Alignment: One Hospital’s Story
It has been several years since Dallas-based Doctors Hospital at White Rock Lake implemented the earliest version of Care Continuity, an integrated referral management tool that is part of the T-System Performance solution. In 2007, hospital leadership sought a way to keep community physicians apprised of their patients' status while those patients were at the hospital. That basic concept – the one that drove them to use Care Continuity – ultimately resulted in numerous other, unexpected benefits that enhanced the relationship between physicians, patients and the hospital.
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Improving Operational Efficiency and Core Measure Compliance
The emergency department (ED) at Ashtabula County Medical Center (ACMC) has long operated as a lean organization. Ten physicians, six physician assistants and 30 nurses treat more than 34,000 Northeast Ohio residents annually. However, the ED operates with fewer physicians per shift than other larger hospitals in metropolitan areas, making operational efficiency a top priority. ACMC sought a solution that would allow clinicians to document more rapidly but without missing key information that could impact regulatory compliance, patient safety and reimbursement.
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Replacing an EDIS for Improved Efficiency and Financial Health
Canton, Ill.-based Graham Healthcare System (GHS) faced a challenge common to many healthcare organizations across the country: it sought to bring its emergency department (ED) into the digital age, but it couldn’t receive the benefits of automation because the ED physicians declined to use the system. GHS needed a solution that would gain acceptance among physicians and improve the quality and accuracy of patient documentation and care delivery.
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$1.1 Million in Revenue Improvement with EDIS, Professional Services
For years, emergency department (ED) doctors and nurses at PeaceHealth St. Joseph Medical Center used different patient documentation systems. Hospital leaders decided to find a new way to document that would create uniformity while improving patient care. The hospital needed a solution that would increase clinician productivity and, thus, revenue.
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Getting Paid for a High-Performing ED
Pay-for-performance programs have become an increasingly popular (and lucrative) way for hospitals to demonstrate their commitment to improving patient care through proven results. Canonsburg General Hospital (CGH) set a goal to participate in Highmark BlueCross Blue Shield’s QualityBLUE Hospital Pay-for-Performance Program, but it first needed to significantly increase patient throughput. The Pennsylvania hospital’s emergency department (ED), which receives approximately 22,000 annual patient visits, implemented T SystemEV because it wanted a solution that would support improved processes and measure the effectiveness of those processes.
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Contributing to an HIE to Enable Continuity of Care
The emergency department (ED) at Great Plains Regional Medical Center in Nebraska has made remarkable advancements in interoperability by sharing information across the enterprise and with the state Health Information Exchange (HIE). The ED, which receives 15,800 annual patient visits and is Level III Trauma Certified, implemented T SystemEV® to help it offer a more seamless patient care experience across providers. GPRMC uses the T SystemEV patient tracking, physician documentation and nurse documentation modules.
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San Antonio Hospital Saves $1.5 Million due to Improved Documentation
As the only hospital in south Texas designed and built especially for children, San Antonio’s Methodist Children’s Hospital is committed to creating the best possible patient care experience for youth and their families. Hospital leadership recognized the need for an emergency department information system (EDIS) that would improve patient documentation. In achieving its goal, the facility also realized drastic financial savings.
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