Backline: Telehealth

Telehealth is an essential tool for all healthcare professionals, making it seamless to move between a message and face-to-face live conversations. Whether you’re using it full-time or occasionally, video appointments help reduce no-shows, expand your caseload, and allow you to work from anywhere. Telehealth can be easily used for trainings, consultations, and in-home patient care—allowing you to provide better care.

Use telehealth to improve treatment adherence and attract and retain patients. Telehealth visits via Backline improve patient engagement and satisfaction scores by enabling the convenient, on-demand treatment that patients have come to expect from healthcare providers. Additionally, virtual visits help increase revenue as they’re increasingly eligible for reimbursement as billable services.