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T-System is a healthcare IT company that advances care delivery and financial outcomes for episodic care. Specializing in emergency department documentation since 1996, T-System has since expanded its focus to include the development of innovative solutions for the rapidly expanding episode-based care market, including hospital-based emergency departments (EDs), freestanding emergency centers and urgent care centers. Today, our company continues to innovate by leveraging a strong team of industry experts who lead our clinically-driven services and documentation solutions as well as charge capture and coding solutions that serve 23 percent of the nation’s hospital-based emergency departments (EDs), freestanding emergency centers and urgent care centers.

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Eric Feid
Sales Operations & Marketing

Bob Wilhelm, Chief Executive Officer

Bob Wilhelm

Chief Executive Officer

  • Future of healthcare
  • Interoperability
  • Hospital revenue cycle
  • Regulatory issues

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Chief Medical Informatics Officer, Vice President and General Manager, Physician Solutions

Robert Hitchcock, M.D., FACEP

Executive Vice President and
General Manager, Documentation

  • Meaningful Use
  • Regulatory issues
  • Clinical decision support
  • Medical decision making
  • Freestanding ERs
  • ICD-10
  • EHR usability
  • EHR adoption
  • Operational improvements

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Hank Hikspoors, Chief Technology Officer

Hank Hikspoors

Chief Technology Officer

  • Healthcare IT
  • Interoperability
  • Healthcare innovation
  • Agile Development Methodology
  • Technology for ICD-10

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J. Thomas Ward, M.D., FACEP Chief Medical Officer, Senior Vice President

Jeannie Ruch, RHIA, CPC, AHIMA-approved ICD-10-CM/PCS Trainer

Director of Coding Assessments

  • Coding operations and processes
  • Auditing
  • Quality assurance
  • Clinical documentation improvement
  • Coding for ICD-10

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Founded: June 25, 1996 by Woodrow Gandy, M.D., and Robert Langdon, M.D.

Employees: Approximately 250

Revenue: 2014 Revenue

Corporate headquarters: Dallas, Texas

Regional office: North Kansas City, Missouri

Clients: T-System is in 40 percent of the nation's emergency and urgent care facilities
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